Shipping & Pick-up

Shipping & Pick-up

  • Shipping Information

    ✔ Standard Delivery (Cairo & Giza)
    orders are delivered within 5–7 days in Cairo & Giza

    ✔ We operate from Sunday to Thursday — orders placed on Friday, Saturday, or official holidays will be processed the next working day

    ✔ Delivery on all orders costs 295 EGP (inc. VAT)
    Processing may take longer during busy periods such as the holiday season

    ✔ Track your order anytime through our website or call our hotline 19857

  • Store Pickup

    ✔ Order online and pick up your products at your nearest Tradeline store — 26 branches nationwide

    ✔ Our team will contact you to confirm when your order is ready for collection

    ✔ A valid ID is required at the time of collection

    ✔ Exchange, Product Warranty & Refund Policy

    ✔ We offer a 30-day money-back guarantee with 100% satisfaction guaranteed — unopened products can be refunded or
    exchanged within 30 days

    ✔ Enjoy an extended 2-year warranty on selected products, beyond the manufacturer's standard warranty
    Service is available at our Apple Authorized Service Center for items under warranty — visit any of our stores for assistance

  • Online Bank Cards

    Pay securely online with Visa, MasterCard, or Meeza through our trusted payment gateway.

  • valU — Buy Now, Pay Later

    Split your purchase into flexible monthly installments

Installment plans

Enjoy flexible installment plans in partnership with Egypt's leading banks — including CIB and NBE — with 0% interest offers available on select products. Visit any Tradeline store or call 19857 for details.